FAQs

Get answers to common questions about GP Sick Note services, including how to order, how to receive your doctor's note, and what to do if you have any issues with your order.

How do I order my GP sick note?

Please click here to order your GP sick note.
How will I receive my GP sick note?

It will emailed directly to the email address you provided.
What do I do if I need a sick note for more than 3 weeks?

Please make an appointment with your registered GP to discuss this with them
What if I don't have a registered GP?

Please use the HSE website to find a GP. https://www2.hse.ie/services/find-a-gp/ If there are none available locally in your area, then you may need to register with a Dublin City Centre Private GP clinic
Can this be used if I live outside of Ireland?

Our Drs are only medically insured to cover patients who reside in Ireland
Can I get Social Welfare Certificates (e.g. illness benefit / disability benefit)?

No, our service only provides GP sick notes/ Medical Certificates for Sick Leave. If you need a Social Welfare Certificate, then please contact your registered GP
What if I need a GP sick note for travel insurance purposes?

Please book a regular GP consultation as this usually requires 10-30 minutes of GP time to gather clinical details and fill in all paperwork and answer all queries. So it is not appropriate for this quick service
Do I have to notify my employer about the exact details of my illness with my GP sick note?

No. That is your private medical information. However if you wish to have it listed on the GP sick note then please let our GP know and we can accommodate that. Some people may like to have their illness mentioned on the GP sick note and shared with their employer (e.g. for a work related injury)
How do I contact you if I have any issues with my GP sick note that I received?

Please click here if you have any queries.
Is this the same as a Fitness to Work Certificate?

No. A Fitness To Work certificate is completed by an Occupational Health Doctor. This is a doctor who has a specialist qualification, different to that of your GP. Occupational Health Doctors use their medical expertise to assess fitness for work, provide advice on workplace adjustments, prevent ill health and promote health and wellbeing.
I still have a query that isn't covered by these FAQs. How do I get help for this?

Please email info@gpsicknote.ie
Do you issue certificates for Force Majeure?

Yes, we issues certificates for Force Majeure. Please input your Force Majeure dates in the "sick leave" box when completing the booking form. When you receive your phone call from the GP, please indicate that your leave type requested is Force Majeure and the circumstances surrounding this. Examples of Force Majeure covered include but are not limited to: - Weather related events - Family crisis events. You may need to take force majeure leave for an urgent family reason, such as the unexpected injury or illness of a ‘close family member’. Please see more information on Citizens Information website